Frequently Asked Questions
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What areas do you service? We primarily service all of Orange County and Los Angeles County! We will also service Riverside, San Bernardino, and San Diego County. Coverage in counties outside of Orange and Los Angeles will incur higher installation charges.
How long does it take to install? Each installation is different and it is hard to say exactly how long it will take. There are too many factors to give an approximate...small installations can take 2 hours and extensive installations can take days.
Do you provide the lights? We will either install your preexisting lights or we will be more than happy to provide lights on a rental basis. If there is a particular light brand or style you have in mind, we can get a hold of it for you!
What about supplies? We come prepared with all necessary supplies to install your lights. Extension cords, surge protectors, adaptors, and timers are all included in the price of install on a rental basis.
Is my home or business too big? There is no such thing as a big house or business, unless we are decorating the White House. No home or business is too intimidating and no home or business is too difficult. We have installed lights on four story homes without hesitation.
Is my home or business too small? We don't just work with big homes and businesses. Don't feel as though your small home or business is not worth our attention. We are here to cater to all your light and decoration installation needs. As said in Jurassic Park, "We don't just cater to the super rich."
Is my home or business too difficult? Over the years, we have encounter a vast array of challenging homes and businesses, but always to success. If you have a fragile roof with shingles that easily break, we can handle it. If you do not have anything to hang lights from...we will find a clean and non-destructive way to do so. We work over and under objects and heights don't bother us.
What happens if there is a problem after the lights are installed? Our installation comes with a 100% guarantee against manufacture and installation defects! If any time after installation, a strand of lights goes out, we will be right over to fix it absolutely free. If we provided and installed the lights, if need be, we will replace it at no additional cost. In addition, lets say a strong wind knocks something over, than we will set it back the way it was, at no additional cost. If there is a power outage, than we will be glad to reset the timers back on schedule.
Do you take down lights? Lights are always fun to put up, but no one ever wants to take them down. We will take down your lights whether we installed them or you installed them yourself. The installment cost includes the take down cost as well. If you installed your lights and wish to have us take them down, please contact us for an estimate.
What is the earliest that you will install Christmas lights and decorations? We start installing Christmas lights the first week in November. We have made exceptions due to television commercial project or commercial needs.
What is the latest that you will install Christmas lights and decorations? We will install Christmas lights and decorations as late as December 23. We will make exceptions for a December 24 installation, for an additional fee.
Do you provide decorations? We will be more than happy to provide you with whatever decoration we can get our hands on. It doesn't matter the size or the cost involved...anything is possible. We have our own catalog that you are more than happy to browse through. Please note, we do not rent decorations.
Do you put up lights for other occasions (i.e. weddings, parties, etc.)? Whatever the occasion, whatever the need, we are here for you all year-round. There is no job too big and there is no job too small. We try to be available at the drop of a dime...schedule permitting. There is a minimum charge of $1,000 for all work performed for special occasions (outside of Christmas lighting). |
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"Better to ask twice than to lose your way once."